Hi guys I'm have a problem with Amazon.co.uk I tried to buy a book from Market Place but I recieved an email from Amazon to say my credit card had been declined <_< I have checked with my bank and they say there is no problem with the card. Amazon said I should try to complete the transaction with a different card which I did then I got another email to sale there records showed I already bought this item from the seller so they assumed it was a mistake and cancelled it. Since then I've looked at they "Help" section and followed all the links but I can't find a page where I can send them an email to tell them what has happen and ask for advice?
Any ideas :stoopid:
http://www.amazon.co.uk/exec/obidos/tg/bro...9202475-0835817The link above takes you to a page which looks like the bit in quotes - if you get the page up and click ` I have an account question ... `, I think it`ll take you to the info you want, once you`ve signed in. :)
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Help With Your Account
You can view and update your account and orders any time through Your Account. If you need help using Your Account, the quickest way to get the information you need is to explore the links below. If you need to e-mail us, click the link at the bottom of the list.
I want to create an account
I've forgotten my password
How do I log off/sign out?
I want to edit my delivery addresses
I want to Edit or delete existing credit/debit card information (if you want to add another card, you must do this the next time you place an order)
I want to change the telephone number associated with my delivery address/es
How do I check my gift certificate balance?
I have an account question that's not listed above
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Thanks little pixie (sorry I can't remember your name) problem solved I spent an hour yesterday trying to figure that out :thumbsup:
| QUOTE (buffy_fan1 @ Dec 6 2005, 10:20 PM) |
| Thanks little pixie (sorry I can't remember your name) problem solved I spent an hour yesterday trying to figure that out :thumbsup: |
It`s Sarah. :)
Glad you got it sorted. :thumbsup: